Please read these terms carefully before using our services
By accessing and using Prime Solutions' services, website, software, or any related applications (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Important: If you do not agree with any part of these terms, you must immediately discontinue use of our Services. Continued use constitutes acceptance of these terms.
We reserve the right to modify these terms at any time. Continued use of Services after changes constitutes acceptance of the modified terms.
Prime Solutions provides the following services:
All services are subject to availability and may require separate agreements or service level agreements (SLAs).
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
You agree not to:
Fees for our services are as published on our website or as agreed in writing. We reserve the right to change fees with 30 days' notice.
Payment is due upon receipt of invoice unless otherwise agreed. Late payments may incur interest charges of 2% per month.
Refunds are handled on a case-by-case basis:
Note: All refund requests must be submitted in writing within 14 days of service commencement.
All content, features, and functionality available through our Services, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Prime Solutions and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any content you submit through our Services. By submitting content, you grant us a license to use, modify, and display such content as necessary to provide our Services.
Our software solutions are provided under specific license agreements. Unauthorized copying, modification, or distribution of our software is strictly prohibited.
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.
We collect information necessary to provide our Services, including personal details, business information, and usage data.
We use your data to:
We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
Our Services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted or error-free.
To the fullest extent permitted by law, Prime Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our Services.
Our total liability for any claims related to our Services shall not exceed the amount paid by you to us for the specific service giving rise to the claim.
You may terminate your use of our Services at any time by providing written notice and settling any outstanding payments.
We may suspend or terminate your access to our Services if:
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.
Any disputes arising from these terms shall first be attempted to be resolved through good faith negotiations. If unresolved, disputes shall be submitted to mediation before pursuing litigation.
You agree that any legal action relating to these terms shall be filed in the courts located in Johannesburg, South Africa.
These Terms and Conditions were last updated on January 15, 2023. We reserve the right to update these terms at any time. Continued use of our Services after changes constitutes acceptance of the modified terms.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.